1. Introduction

The CompAlchemist ("we", "our", or "us"), operated by Lisa Carr CCP®, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit compalchemist.com, purchase our digital products, or subscribe to our email list. This policy applies to customers and visitors in Canada and the United States.
 

2. Information We Collect

We collect the following types of information:

a) Information you provide directly:

•  Name and email address when you subscribe to our email list or submit a contact form

•  Billing name and email address when you purchase a digital product

•  Message content when you contact us through our contact form

b) Information collected automatically: We collect standard website analytics data including pages visited, time on site, and general geographic location (country/region level only) through Wix Analytics. We do not collect precise location data.
 

3. How We Use Your Information

We use your information only for the following purposes:

•  To process and deliver your digital product purchases

•  To send you the free HR tools or resources you requested

•  To send you our email newsletter and product updates (only if you opted in)

•  To respond to your inquiries submitted through our contact form

•  To improve our website and product offerings through anonymized analytics
 

4. We Never Sell Your Data

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for marketing purposes. Ever. Your data is used solely to serve you as a customer or subscriber of The CompAlchemist.
 

5. Third-Party Services

We use the following trusted third-party platforms to operate our business:

•  Wix.com — website hosting and store platform

•  Wix Payments — payment processing for digital product purchases

Each of these services has their own privacy policies. We only share the minimum information necessary to fulfil your purchase or deliver requested content.
 

6. Email Communications

If you subscribe to our email list, you will receive HR insights, product updates, and exclusive content from The CompAlchemist. You may unsubscribe at any time by clicking the unsubscribe link in any email we send. We comply with Canada's Anti-Spam Legislation (CASL) and the United States CAN-SPAM Act.
 

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Purchase records are retained for a minimum of seven years for tax and accounting purposes. Email subscriber data is retained until you unsubscribe.
 

8. Your Rights — Canadian Customers (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

•  Access the personal information we hold about you

•  Request correction of inaccurate information

•  Withdraw consent for the use of your personal information

•  File a complaint with the Office of the Privacy Commissioner of Canada
 

9. Your Rights — US Customers

If you are a resident of California or another US state with applicable privacy laws, you have the right to request access to, deletion of, or information about the personal data we hold about you. We do not sell personal data and do not engage in cross-context behavioural advertising.
 

10. Cookies

Our website uses cookies through the Wix platform for essential site functionality and analytics. You may control cookie settings through your browser. Disabling cookies may affect some site functionality.
 

11. Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. Our website uses SSL encryption and our payment processing is handled by Wix Payments, which is PCI-DSS compliant. However, no method of transmission over the internet is 100% secure.
 

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
 

The CompAlchemist

Lisa Carr CCP®

Email: hello@compalchemist.com

Website: compalchemist.com
 

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify subscribers of material changes via email. The date at the top of this page reflects the most recent update. Continued use of our website after changes constitutes acceptance of the updated policy.
 

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